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Cookie Policy

Last updated: January 2025

This Cookie Policy explains what cookies are, how EDZNET (“we”, “us”, “our”) uses them on our website and client portal, and your choices regarding their use.

By continuing to use our website, you consent to our use of cookies as described in this policy. You may manage or withdraw your consent at any time using the cookie preferences panel.


1. What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners. Cookies do not contain personally identifiable information on their own, but may be combined with other information we hold about you.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and client portal. Without these cookies, services you have requested cannot be provided. They cannot be disabled.

Cookie Name Purpose Duration
PHPSESSID Maintains your session across page requests; required for login and the client portal to function. Session (deleted on browser close)
WHMCSsid WHMCS client portal authentication token. Session / 30 days (remember me)
csrf_token Security token to protect against Cross-Site Request Forgery (CSRF) attacks. Session

2.2 Functionality Cookies

These cookies allow us to remember choices you make (such as your preferred language or currency) and provide enhanced, personalised features.

Cookie Name Purpose Duration
language Stores your selected language preference. 1 year
currency Stores your selected currency preference. 1 year
cart_items Retains items in your shopping cart between sessions. 7 days

2.3 Performance and Analytics Cookies

These cookies collect anonymous information about how visitors use our website, helping us improve its performance and usability. All data is aggregated and anonymised.

Cookie / Service Purpose Duration
Analytics (if enabled) Tracks page views, visitor counts, and navigation paths to help us understand how the website is used. No personally identifiable data is collected. Up to 2 years

We only activate analytics cookies if you provide consent. If you decline performance cookies, we will not activate any analytics tracking.

2.4 Cookie Consent Record

Storage Key Purpose Duration
edznet_cookie_consent Stores your cookie consent preferences so we do not ask you again on every visit. Stored in localStorage (not a cookie). 365 days

3. Third-Party Cookies

We may use third-party services that set their own cookies. These third parties have their own privacy and cookie policies, over which we have no control. Third-party services we may use include:

  • Payment processors (e.g., Stripe, PayPal): May set cookies to facilitate secure payment processing.
  • Fraud prevention services: May set cookies to assess fraud risk during the checkout process.
  • reCAPTCHA (Google): Used on some forms to prevent automated abuse. Governed by Google’s Privacy Policy.

4. How to Manage Cookies

You can manage your cookie preferences at any time:

4.1 Our Cookie Preferences Panel

Click the button below to open the cookie preferences panel and update your consent choices:

4.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • Block all cookies;
  • Block third-party cookies only;
  • Delete all cookies when you close your browser;
  • Set your browser to alert you before accepting cookies.

Please note that blocking or deleting strictly necessary cookies will affect the functionality of our client portal; you may be unable to log in or use certain features.

Browser-specific instructions:

5. Legal Basis

We use strictly necessary cookies on the basis of our legitimate interest in providing a functioning service. We use functionality and analytics cookies only with your consent, obtained via our cookie consent banner.

Our use of cookies complies with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.

6. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of material changes by updating the “last updated” date at the top of this page. If we introduce new categories of non-essential cookies, we will seek fresh consent.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

EDZNET
privacy@edznet.io

For complaints about our cookie practices, you may also contact the Information Commissioner’s Office at ico.org.uk.