Cookie Policy
Last updated: May 2026
This Cookie Policy explains what cookies are, how EDZNET (“we”, “us”, “our”) uses them on our website and client portal, and your choices regarding their use.
By continuing to use our website, you consent to our use of cookies as described in this policy. You may manage or withdraw your consent at any time using the cookie preferences panel.
1. What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners. Cookies do not contain personally identifiable information on their own, but may be combined with other information we hold about you.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and client portal. Without these cookies, services you have requested cannot be provided. They cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
PHPSESSID |
Maintains your session across page requests; required for login and the client portal to function. | Session (deleted on browser close) |
WHMCSsid |
WHMCS client portal authentication token. | Session / 30 days (remember me) |
csrf_token |
Security token to protect against Cross-Site Request Forgery (CSRF) attacks. | Session |
2.2 Functionality Cookies
These cookies allow us to remember choices you make (such as your preferred language or currency) and provide enhanced, personalised features.
| Cookie Name | Purpose | Duration |
|---|---|---|
language |
Stores your selected language preference. | 1 year |
currency |
Stores your selected currency preference. | 1 year |
currency_user_choice |
Set when you manually select a display currency. Prevents your choice from being overridden by automatic geo-location detection on subsequent page loads. | 30 days |
cart_items |
Retains items in your shopping cart between sessions. | 7 days |
2.3 Performance and Analytics Cookies
These cookies help us understand how visitors use our website, allowing us to measure and improve performance. We use Google Analytics for this purpose. These cookies are only set if you provide consent via our cookie banner.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users by assigning a randomly generated client ID. Used to calculate visitor, session, and campaign data. | 2 years |
_ga_* |
Google Analytics (GA4) | Maintains session state and counts page views for Google Analytics 4 properties. | 2 years |
_gid |
Google Analytics | Distinguishes users; stores and updates a unique value for each page visited. | 24 hours |
_gat / _gat_* |
Google Analytics | Throttles request rate to Google Analytics servers (limits data collection on high-traffic sites). | 1 minute |
We have enabled IP anonymisation in Google Analytics, meaning your IP address is truncated before storage. We only activate analytics cookies with your explicit consent. If you decline, no Google Analytics tracking will occur.
You may also opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.
2.4 Cookie Consent Record
| Storage Key | Purpose | Duration |
|---|---|---|
edznet_cookie_consent |
Stores your cookie consent preferences so we do not ask you again on every visit. Stored in localStorage (not a cookie). | 365 days |
3. Third-Party Cookies
We may use third-party services that set their own cookies. These third parties have their own privacy and cookie policies, over which we have no control. Third-party services we may use include:
- Payment processors (e.g., Stripe, PayPal): May set cookies to facilitate secure payment processing.
- Fraud prevention services: May set cookies to assess fraud risk during the checkout process.
- Google Analytics (Google LLC): Used to analyse website traffic and usage patterns. Google may process data on servers outside the UK. Data is protected by Standard Contractual Clauses. See Google’s Privacy Policy. Only activated with your consent — see section 2.3 above.
-
Google reCAPTCHA (Google LLC): We use Google reCAPTCHA on our forms to protect against automated abuse, spam, and fraudulent submissions. reCAPTCHA may set the
_GRECAPTCHAcookie and collect technical information (such as IP address, browser data, and user interaction signals) to distinguish human users from bots. This processing is necessary for our legitimate interest in securing our systems. Google’s use of data is governed by their Privacy Policy.
4. How to Manage Cookies
You can manage your cookie preferences at any time:
4.1 Our Cookie Preferences Panel
Click the button below to open the cookie preferences panel and update your consent choices:
4.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- Block all cookies;
- Block third-party cookies only;
- Delete all cookies when you close your browser;
- Set your browser to alert you before accepting cookies.
Please note that blocking or deleting strictly necessary cookies will affect the functionality of our client portal; you may be unable to log in or use certain features.
Browser-specific instructions:
5. Legal Basis
We use strictly necessary cookies on the basis of our legitimate interest in providing a functioning service. We use functionality and analytics cookies only with your consent, obtained via our cookie consent banner.
Our use of cookies complies with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.
6. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of material changes by updating the “last updated” date at the top of this page. If we introduce new categories of non-essential cookies, we will seek fresh consent.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
EDZNETprivacy@edznet.io
For complaints about our cookie practices, you may also contact the Information Commissioner’s Office at ico.org.uk.
